Viking RC-3 Specifications download pdf (Page 2)

REMOTE TOUCH TONE

RELAY CONTROLLER

VIKING

MODEL RC-2A

POWER 12V DC

RELAY

CONTACT

PROGRAMMING

SWITCHES

ENTRY CODE

N.O.

N.C.

COM

123 12345678

EARTH

GND

PWR IN/OUT

12-24V AC/DC

LINE IN

VIKING

ELECTRONICS

HUDSON, WI 54016

C C

123456 7

S1 S2 S3

12V DC

Adapter

included

120V AC

C.O. Line or Analog

PABX/KSU Station

Phone(s)

N.C. Relay Contact

N.O. Relay Contact

Rotary Entry

Code Switches

Doorstrike/Magnetic Lock

Call

VIKING©

W-1000, W-2000A or

W-3000 (not included)

5A @ 30VDC / 250VAC max.

Gate controllers do not

typically require power.

* Earth Ground

(optional)

** 12-24V AC/DC Alternative Power Input

(from door strike adapters, etc.) or use as

an output for powering multiple RC-2As

COM Relay Contact

Power LED

Relay LED

(ON while relay is activated)

- or -

The RC-2A's LINE IN terminals

connect in parallel on the line.

** Note: The 12V DC adapter (model PS-2) supplied with the unit can power up to (4) RC-2A’s and a Viking model PS-1, 13.8V AC

adapter, can be used to power up to (8) RC-2A’s.

A PS-1 (13.8V AC adapter) may be purchased separately. Go to www.vikingelectronics.com and click on “Spare Parts”.

* Note: To increase surge protec-

tion, fasten a wire from the screw ter-

minal to Earth Ground (grounding

rod, water pipe, etc.)

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666

Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site.

WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu-

factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's

Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.

Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE-

QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi-

tation of incidental or consequential damages, so this limitation may not apply to you.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED

BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The

customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input

and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)

calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your

distributor will then replace the product over the counter at no charge. The distributor will then return the product to

Viking using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't

followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)

number. The customer MUST have a complete description of the problem, with all pertinent information regarding the

defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static

sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-

ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include

ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:

Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equip-

ment from the network until the problem is resolved.

The RC-2A uses the USOC jack RJ11C.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected.

This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.

This equipment is Hearing-Aid Compatible (HAC).

The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other elec-

tronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top

or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identifica-

tion of the business or other entity, or other individual sending the message and the telephone number of the sending

machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any

other number for which charges exceed local or long-distance transmission charges.)

PART 15 LIMITATIONS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment

is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica-

tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will

be required to correct the interference at his own expense.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other

information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be

provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN's

on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the

sum of the REN's should not exceed five (5.0) To be certain of the number of devices that may be connected to the line,

as determined by the total REN's, contact the telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is

subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that tem-

porary discontinuance of service may be required. If advance notice isn't practical, the telephone company will notify the

customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is

necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the

operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make

the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact: Viking Electronics, Inc., 1531 Industrial Street,

Hudson, WI 54016 (715) 386-8666

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Viking RC-3 Specifications Page 2

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