Viking RVRF3361SS Installation Manual download pdf (Page 26)

Solutions to Common Problems

Before you call...

If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you

can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following

table, this information includes concerns, potential causes, and common solutions.

Odors In Refrigerator

Concern Potential Cause Common Solution

Interior is dirty.

Odors

 Interior needs to be cleaned.

 Food with strong odors is stored in

refrigerator.

 See Care & Cleaning Tips.

 Cover food tightly. Air ﬁ lter may need to be

changed more frequently if foods with strong odors

are routinely stored in refrigerator.

Automatic Ice Maker

Concern Potential Cause Common Solution

Ice maker is not making

any ice.

• Ice maker is turned off.

• Refrigerator is not connected to water line or

water valve is not open.

• The water supply line is kinked.

• The water ﬁ lter is not seated properly.

• The water ﬁ lter may be clogged with foreign

material.

• Saddle valve on cold water pipe is clogged

or restricted by foreign material.

• Turn on ice maker by lowering the wire signal arm.

• Connect the unit to the household water supply and

ensure the supply valve is open.

• Ensure that the supply line does not kink when the

refrigerator is pushed into place against the wall.

• Remove and re-install the water ﬁ lter. Be sure to push

the ﬁ lter ﬁ rmly so that you hear it lock solidly into

position.

• If water dispenses slowly or not at all, or if the ﬁ lter is

six months old or older, it should be replaced.

• Turn off household water line valve. Remove valve.

Ensure that valve is not a self-piercing saddle valve.

Clean valve. Replace valve if necessary.

Ice maker is not making

enough ice.

• Ice maker is producing less ice than you

expect.

• The water ﬁ lter may be clogged with foreign

material.

• The water supply line is kinked.

• Saddle valve on cold water pipe is clogged

or restricted by foreign material.

• Heavy trafﬁ c, opening or closing of the

doors excessively.

• Freezer control is set too warm

• Water pressure is extremely low. Cut-off

and cut-on pressures are to low. (well

system only)

• Reverse osmosis sytem is in regenerative

phrase

• The ice maker will produce approximately 2 to 2.5

lbs (0.9 to 1.1 kg) of ice every 24 hours depending

on usage conditions.

• If the ﬁ lter is six months old or older, it should be

replaced.

• Ensure that the supply line does not kink when the

refrigerator is pushed into place against the wall.

• Turn off household water line valve. Remove

valve. Ensure that valve is not a self-piercing

saddle valve. Clean valve. Replace valve if

necessary.

• Press Fast Freeze to temporarily increase ice

production rate.

• Set freezer control to colder setting to improve

performance of the ice maker. ALlow 24 hours for

temperature to stabilize.

• Have someone turn up the cut-off and cut-on

pressure on the water pump system (well system

only)

• It is normal for a reverse osmosis system to be

below 20 psi during the regenerative phase.

Freezer ice maker will not

stop making ice.

• Ice maker wire signal arm is being held

down by some package in the freezer that

has fallen against the ice maker.

• Move the item and release wire signal arm. Remove

any ice cubes that may have frozen together over the

wire signal arm.

Ice cubes are freezing

together.

• Ice cubes are not being used frequently

enough.

• Ice cubes are hollow (shells of ice with

water inside). The hollow cubes break open

in the bin and leak their water onto existing

ice, which causes it to freeze together.

• Remove ice container and discard ice. The ice maker

will produce fresh supply. Ice should be used at least

twice weekly to keep the cubes separated.

• This generally occurs when the ice maker does not

get enough water. This is usually the result of a

clogged water ﬁ lter. Replace the water ﬁ lter.

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Viking RVRF3361SS Installation Manual Page 26

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