Viking VCWH3648SS Specifications download pdf (Page 9)

Product Care

Professional Hood Warranty

NE YEAR FULL WARRANTY

Built-in hoods/ventilators and all of their component parts, except as detailed below*, are warranted to be free

from defective materials or workmanship in normal household use for a period of twelve (12) months from the

date of purchase. NOTE: Viking Range ventilator kits are designed specifically for use with Viking Range hoods.

Use of any non-Viking Range ventilator kits VOIDS

the hood warranty. Viking Range Corporation, warrantor,

grees to repair or replace, at its option, any part which fails or is found to be defective during the warranty

period. The Viking warranty does not cover any additional ventilation products used in conjunction with Viking

hoods or ventilator kits. This includes, but is not limited to, such devices as booster fans or in-line blowers. Any

alfunction caused to Viking ventilation products as a direct result of the use of such equipment is not covered

under the Viking warranty.

Glass (including light bulbs), painted, and decorative items are warranted to be free from defective materials or

workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE

REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color

finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and

orcelain parts as well as differences in kitchen lighting, product locations, and other factors.

FIVE YEAR LIMITED WARRANTY

Any hood blower motor which fails due to defective materials or workmanship in normal household use during

he second year through the fifth year from the date of original retail purchase will be repaired or replaced, free of

charge for the part itself, with the owner paying all other costs, including labor.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY

This warranty applies to applications where use of the product extends beyond normal residential use. Examples

are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all

commercial locations such as restaurants, food service locations and institutional food service locations.

LIFETIME LIMITED WARRANTY (T-Series Models Only)

Any stainless steel part which rusts through due to defective materials or workmanship in normal use during the

second year through the useful lifetime of the unit from date of original retail purchase will be repaired or

replaced free of charge for the part itself, with the owner paying all other costs including labor.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner

of the product during the term of warranty.

This warranty shall apply to products purchased and located in the United States and Canada. Products must be

purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking

Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,

accident, natural disaster, loss of electrical power to the product by anyone other than an authorized Viking

Range Corporation service agency or representative. This warranty does not apply to commercial usage.

Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,

breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or

consequential damages, so the above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of

purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its

component parts contains a defect or malfunction during the warranty period, after a reasonable number of

attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or

replacement of the product or its component part or parts. Replacement of a component part includes its free

installation. Warrantor’s liability on any claim of any kind, with respect to the goods or services covered

hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise to the claim.

WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized

Viking Range Corporation service agent or representative. Service will be provided during normal business

hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain

warranty service, contact the dealer from whom the product was purchased, an authorized Viking Range

Corporation service agency, or Viking Range Corporation. Provide model and service number and date of

original purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the

dealer from whom the product was purchased or Viking Range Corporation. IMPORTANT: Retain proof of

original purchase to establish warranty period.

The return of the Owner Registration Card isnot a condition of warranty coverage.

You, however, should return the Owner

Registration Card so that Viking Range Corporation can contact you should any question of safety arisewhich could affect you.

Any implied warranties of merchantability and fitness applicable to the above described hood or ventilator

motors are limited in duration to the period of coverage of the applicable express written limited warranties set

forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above

limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights

which may vary from jurisdiction to jurisdiction.

Specifications subject to change without notice.

Product Care

Service Information

If service is required, call your dealer or authorized service agency.

The name of the authorized service agency can be obtained from the

dealer or distributor in your area.

Have the following information readily available.

• Model number

• Serial number

• Date purchased

• Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to

obtain the name of an authorized service agency, or if you continue

to have service problems, contact Viking Range Corporation at

1-888-VIKING1 (845-4641), or write to:

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever

required. The model and serial number for your hood is located behind the

baffle filter on the left side panel in the lower right corner.

Model number Serial number

Date of purchase Date installed

Dealer’s name

Address

If service requires installation of parts, use only authorized parts to ensure

protection under the warranty.

THIS MANUAL SHOULD REMAIN WITH THE HOOD FOR FUTURE

REFERENCE.

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Viking VCWH3648SS Specifications Page 9

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